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Training

Support

Progress

• Provide support for individuals in their homes, promoting dignity and independence.
• Encourage them to carry out their daily tasks such as, cooking, cleaning, and shopping.
• Help individuals manage their finances, including budgeting, paying bills, and keeping track of personal expenses.
• Encourage and facilitate social activities, ensuring service users engage in community events or leisure activities.
• Support individuals in attending appointments, social gatherings, or recreational activities to promote social inclusion.
• Maintain accurate records of service user progress and report any concerns or changes to management.
• Offer emotional support and companionship, helping individuals build confidence and cope with challenges.
• Listen and provide reassurance or guidance when necessary.
• Maintain accurate and up-to-date records of the service users’ care and progress.
• Report any concerns or changes in the health or wellbeing of service users to senior staff or healthcare professional.

Essential Requirements:

• Previous experience in a similar support or care role is desirable.
• A passion for supporting individuals to live independently.
• Strong communication skills and the ability to work as part of a team.
• Patience, empathy, and understanding of individual needs.
• Ability to maintain confidentiality and work within safeguarding protocols.
• A flexible approach to working hours.
• Desirable Qualifications:
• NVQ Level 2 or 3 in Health and Social Care or equivalent.
• First Aid and/or Manual Handling certification (preferred but not essential).

What We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development with comprehensive training
• A collaborative and supportive team environment
• Flexible working hours
• Plus other company benefits, such as health insurance, travel allowances
• Supportive and friendly team environment.
• Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements.

We are actively seeking individuals who share our core values and possess a deep passion for making a positive and meaningful impact on the lives of others.

Do You Qualify?

The ILO’s responsibilities include but are not limited to the following:

Job Title: Independent Living Support Officer (ILO)

Reports to: Manager

Location: Service User’s home

Hours: 5 days over a 7-day period, with varying shift patterns as agreed with the Manager.

Responsibilities

Core Duties

Team Working

Professional Development

Other Duties

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Core Duties

Be responsible for promoting and safeguarding the welfare of those individuals supported by the service

Ensure that official plans and other information about how to support service users are followed

Be responsible for informing the Manager of any changes in the needs of service users

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Team Working

Develop effective working relationships with other employees

Work in cooperation with members of the multidisciplinary teams to maximise opportunities for people

If desired by the service user, maintain and develop relationships with family, friends and other people important in their life

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Professional Development

Attend statutory training and any other training as directed by management

Be open to learning and Commit to achieving the relevant qualifications commensurate with the role

Understand and follow all policies and procedures relevant to the role

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Other Duties

• Be open to learning and Commit to achieving the relevant qualifications commensurate with the role

Understand and follow all policies and procedures relevant to the role

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